Contact information
If you have questions about your order, shipping, returns, refunds, products, or anything else, please contact us through our Contact page.
When contacting us about an existing order, please include your order number and the email address used when placing the order so we can assist you as quickly as possible.
Customer Support
Our customer support team can assist with:
- Order questions
- Shipping and tracking
- Returns and refunds
- Our 60-day money-back guarantee
- Damaged, defective, incorrect, or missing products
- Product questions
- Privacy requests
- General website or account questions
To contact us, please use our Contact page.
Response Times
We aim to respond to customer inquiries as quickly as reasonably possible. Response times may be longer during weekends, public holidays, promotions, or periods of unusually high customer support volume.
Returns
Please contact us before sending any product back. We will provide the appropriate return instructions after reviewing your request.
Eligible purchases are covered by our 60-day money-back guarantee in accordance with our return and refund terms.
Privacy Requests
If you would like to exercise an applicable privacy right, including a request to access, correct, or delete personal information, please contact us through our Contact page.
We may need to verify your identity before completing certain privacy requests.